SkillChoice - US English Business Skills Course Catalog

NOTE: Click on a Solution Area link below to go to that Solution Area.

Business Strategy and Operations Finance, Human Resources and Administration Management and Leadership Professional Effectiveness
Project Effectiveness Sales and Customer Facing Skills Netg Business New Releases

Solution Area Curriculum Series or Learning Path Course Title Course # Estimated Duration
(in hours)
NASBA Credit PMI
PDU
 
NOTE: Click on a course number for a complete course description.
BUSINESS STRATEGY and OPERATIONS 
 Business Law 
 Fundamentals of Business Law 
 A Manager's Introduction to Business LawLAW01013.002.00
 Contracts in Commercial TransactionsLAW01024.002.50
 Employment and Labor LawLAW01033.503.00
 American Business Formations in the 21st CenturyLAW01043.502.50
 Intellectual Property and Proprietary RightsLAW01054.005.00
 Lawsuits and NegotiationsLAW01062.503.00
BUSINESS STRATEGY and OPERATIONS 
 Operations Curriculum 
 Managing Customer-Driven Process Improvement 
 Why Customer Driven?OPER01212.502.002.50
 Identifying What the Customer WantsOPER01223.001.503.00
 Translating Requirements into Process GoalsOPER01233.501.503.50
 Understanding ProcessesOPER01242.501.002.50
 Implementing ImprovementsOPER01252.501.002.50
 Managing Process ImprovementsOPER01263.001.003.00
 Managing Customer-Driven Process Improvement SimulationOPER01200.50
 Six Sigma Foundations 
 Six Sigma Introduction: ReplacedOPER01313.502.003.50
 Final Exam: Six Sigma FoundationsFE0001_eng3.50
 Six Sigma Team Implementation 
 Six Sigma: Reducing Variation to Improve QualityOPER01414.001.004.00
 Six Sigma: Listening to the Voice of the CustomerOPER01425.501.505.50
 Six Sigma DMAIC: Defining the ProblemOPER01434.001.004.00
 Six Sigma DMAIC: Measuring the ProcessOPER01445.001.505.00
 Six Sigma DMAIC: Analyzing the DataOPER01455.501.005.50
 Six Sigma DMAIC: Analyzing the ProcessOPER01463.002.503.00
 Six Sigma DMAIC: Improving the ProcessOPER01474.503.504.50
 Six Sigma DMAIC: Controlling the Improved ProcessOPER01484.003.504.00
 Six Sigma Team ImplementationBLTOP0144.00
 Final Exam: Six Sigma Team ImplementationFE0002_eng4.00
 Lean Manufacturing 
 Lean LogicOPER01514.003.504.00
 Lean ValueOPER01524.003.004.00
 Lean TechniquesOPER01536.004.506.00
 Lean StrategiesOPER01544.503.504.50
 Final Exam: Lean ManufacturingFE0003_eng4.50
 Six Sigma Black Belt: Deployment 
 Six Sigma and the Corporate EnterpriseOPER01612.504.002.50
 Leadership in Six SigmaOPER01623.004.003.00
 Organizational Goals and ObjectivesOPER01632.002.00
 History of Organizational Improvement and the Foundations of Six SigmaOPER01642.002.00
 Overview of Business Process ManagementOPER01652.503.00
 The Importance of Metrics to Six SigmaOPER01661.502.50
 Final Exam: Six Sigma Black Belt: DeploymentFE0018_eng1.50
 Six Sigma Black Belt: The Define Phase 
 Define the Six Sigma OpportunityOPER01713.00
 The Six Sigma Project Charter and PlanOPER01722.00
 Six Sigma Team LeadershipOPER01733.00
 Six Sigma Team Dynamics and PerformanceOPER01743.001.503.00
 The Six Sigma Change AgentOPER01752.501.502.50
 Six Sigma Management and Planning ToolsOPER01761.501.001.50
 Six Sigma and the Voice of the CustomerOPER01772.001.002.00
 Six Sigma and Critical Customer RequirementsOPER01782.001.002.00
 Defining and Mapping the Six Sigma ProcessOPER01792.502.002.50
 Scoping the Six Sigma ProjectOPER01813.002.003.00
 Final Exam: Six Sigma Black Belt: The Define PhaseFE0019_eng3.00
 Six Sigma Black Belt: The Measurement Phase 
 Process Analysis and DocumentationOPER01912.502.002.50
 Probability and StatisticsOPER01922.00
 Collecting and Summarizing DataOPER01932.501.502.50
 Properties and Applications of Probability DistributionsOPER01941.501.001.50
 Measurement SystemsOPER01952.001.002.00
 Analyzing Process CapabilityOPER01962.001.502.00
 Calculating Process CapabilityOPER01971.501.001.50
 Final Exam: Six Sigma Black Belt: The Measurement PhaseFE0021_eng1.50
 Six Sigma Black Belt: The Improve Phase 
 Design of Experiments (DOE)OPER02112.001.502.00
 Design and AnalysisOPER02122.001.502.00
 Taguchi and Quality ImprovementOPER02132.002.002.00
 Experimenting for Process ImprovementOPER02142.002.502.00
 Final Exam: Six Sigma Black Belt: The Improve PhaseFE0023_eng2.00
 Six Sigma Black Belt: The Control Phase 
 Six Sigma--Statistical Process ControlOPER02211.501.001.50
 Control Charts and the Pre-control ProcessOPER02222.001.502.00
 Six Sigma--Lean Tools for ControlOPER02232.001.502.00
 Six Sigma--Measurement System Re-analysisOPER02242.502.502.50
 Final Exam: Six Sigma Black Belt: The Control PhaseFE0024_eng2.50
 Six Sigma Black Belt: The Analyze Phase 
 Exploratory Data Analysis OPER02512.501.502.50
 Hypothesis TestingOPER02522.502.002.50
 Tracking and Reporting Progress using Project Professional 2003OPER02533.002.003.00
 Variance, Contingency Tables, and Nonparametric TestsOPER02542.502.002.50
 Final Exam: Six Sigma Black Belt: The Analyze PhaseFE0022_eng2.50
 Six Sigma Black Belt: The Lean Enterprise 
 Lean Conceptsoper_01_a01_bs_enus3.505.003.50
 Non-value-added Steps and Tasksoper_01_a02_bs_enus3.003.503.00
 Lean Toolsoper_01_a03_bs_enus3.003.503.00
 Total Productive Maintenanceoper_01_a04_bs_enus2.503.002.50
 Final Exam: Six Sigma Black Belt: The Lean EnterpriseFE0025_eng2.50
 Six Sigma Black Belt: Design for Six Sigma Black Belt 
 Quality Function Deployment (QFD)oper_02_a01_bs_enus2.001.002.00
 Robust Design and Processoper_02_a02_bs_enus3.003.003.00
 Failure Mode and Effect Analysisoper_02_a03_bs_enus2.002.502.00
 Design for X (DFX)oper_02_a04_bs_enus2.002.502.00
 Special Design Toolsoper_02_a05_bs_enus3.002.502.00
 Final Exam: Six Sigma Black Belt: Design for Six Sigma Black BeltFE0027_eng3.00
 Six Sigma Black Belt (2007 BOK): Enterprise-Wide Deployment 
 Lean and Six Sigmaoper_11_a01_bs_enus2.00
 Six Sigma Projects and the Black Belt Roleoper_11_a02_bs_enus2.00
 Six Sigma Leadership and Change Managementoper_11_a03_bs_enus2.00
 Six Sigma Black Belt (2007 BOK): Organizational Process Management and Measures 
 Critical Requirements and Benchmarking for Six Sigmaoper_12_a01_bs_enus2.00
 Business Performance and Financial Measures in Six Sigmaoper_12_a02_bs_enus2.00
 Six Sigma Black Belt (2007 BOK): Team Management 
 Forming Project Teams for Six Sigmaoper_13_a01_bs_enus2.00
 Motivation and Communication in Six Sigma Teamsoper_13_a02_bs_enus2.00
 Managing Six Sigma Team Performanceoper_13_a03_bs_enus2.00
 Six Sigma Black Belt (2007 BOK): Define 
 Using Voice of Customer in Six Sigmaoper_14_a01_bs_enus0.00
 Developing Project Charters and Tracking Six Sigma Projectsoper_14_a02_bs_enus0.00
 Six Sigma: Champion Training 
 Introduction to Six Sigma for Championsoper_03_a01_bs_enus3.002.003.00
 Six Sigma Process Improvementoper_03_a02_bs_enus3.002.503.00
 Six Sigma Projects and Project Teamsoper_03_a03_bs_enus2.502.502.50
 Managing and Deploying Six Sigmaoper_03_a04_bs_enus3.502.503.50
 Certified Manager of Quality/Organizational Excellence 
 Leadershipoper_04_a01_bs_enus2.501.50
 Team Dynamicsoper_04_a02_bs_enus2.002.00
 Developing and Deploying Strategic Plansoper_04_a03_bs_enus2.502.00
 Managerial Skills and Abilitiesoper_04_a04_bs_enus2.503.50
 Communication Skills and Project Managementoper_04_a05_bs_enus2.001.50
 Quality Systems, Models, and Theoriesoper_04_a06_bs_enus2.002.00
 Problem-Solving and Process Management Toolsoper_04_a07_bs_enus2.503.50
 Measurement: Assessment and Metricsoper_04_a08_bs_enus1.502.00
 Customer-Focused Managementoper_04_a09_bs_enus2.002.50
 Supply Chain Managementoper_04_a10_bs_enus1.501.50
 Training and Developmentoper_04_a11_bs_enus2.002.00
 Six Sigma Green Belt: Six Sigma and the Organization 
 Six Sigma and Lean in the Organizationoper_05_a01_bs_enus2.502.50
 Design for Six Sigma in the Organizationoper_05_a02_bs_enus2.002.00
 Six Sigma Green Belt: Define 
 Processes and Customer Analysis in Six Sigma Projectsoper_06_a01_bs_enus2.503.00
 Basics of Six Sigma Projects and Teamsoper_06_a02_bs_enus2.503.50
 Tools for Planning and Managing Six Sigma Project Opportunitiesoper_06_a03_bs_enus2.502.50
 Using Six Sigma Analysis Tools and Metrics for Project Decisionsoper_06_a04_bs_enus1.502.00
 Six Sigma Green Belt: Measure 
 Modeling and Analyzing Processes in Six Sigmaoper_07_a01_bs_enus2.002.50
 Statistics and Probability in Six Sigmaoper_07_a02_bs_enus2.002.00
 Data Classification and Collection in Six Sigmaoper_07_a03_bs_enus1.502.00
 Summarizing and Presenting Data in Six Sigmaoper_07_a04_bs_enus1.502.00
 Probability Distributions and Measurement Systems Analysis in Six Sigmaoper_07_a05_bs_enus2.002.50
 Measuring Process Capability and Performance in Six Sigmaoper_07_a06_bs_enus2.001.50
 Six Sigma Green Belt: Analyze 
 Exploratory Data Analysis in Six Sigmaoper_08_a01_bs_enus1.501.00
 Introduction to Hypothesis Testing and Testing for Means in Six Sigmaoper_08_a02_bs_enus2.001.50
 Hypothesis Tests for Variances, Proportions, ANOVA, and Chi-Square in Six Sigmaoper_08_a03_bs_enus1.502.50
 Six Sigma Green Belt: Improve and Control 
 Design of Experiments and Validation of Solutions in Six Sigmaoper_09_a01_bs_enus1.501.50
 Statistical Process Control and Control Plans in Six Sigmaoper_09_a02_bs_enus1.502.00
 Using Basic Control Charts in Six Sigmaoper_09_a03_bs_enus2.503.00
 Six Sigma Foundations 
 Introduction to Six Sigmaoper_10_a01_bs_enus2.002.002.00
 Logistics Management 
 Overview of Logistics ManagementOPER03213.503.003.50
 Inventory ManagementOPER03223.002.503.00
 Supply Chain Logistics ManagementOPER03233.002.503.00
 ISO 9000:2000 Overview 
 The Who, What & Why of ISO 9000:2000OPER04013.002.002.50
 Building a Quality Management SystemOPER04022.001.502.00
 Quality-minded ManagementOPER04032.502.002.50
 Customer Satisfaction Through Resource ManagementOPER04042.502.002.50
 Processes for Quality Products and ServicesOPER04054.003.004.00
 Continual Quality ImprovementOPER04064.003.004.00
 Steps for Successful ISO RegistrationOPER04073.003.003.00
 Transitioning from ISO 9000:1994 to ISO 9001:2000OPER04082.503.002.50
 Supply Chain Management 
 The Fundamentals of Supply Chain ManagementOPER05012.002.002.00
 Supply Chain Management StrategiesOPER05025.503.505.50
 Supply Chain Planning and Inventory ManagementOPER05035.003.005.00
 Supply Chain Management and e-BusinessOPER05044.002.004.00
 Supply Chain Transportation and Facility DesignOPER05054.502.004.50
 Mentoring Asset 
 Mentoring Six Sigma Green Belt (SSGB)mntssgb4.50
 Test Prep 
 TestPrep Six Sigma Green Belt Certification (SSGB)TPSSGB_ENG4.50
BUSINESS STRATEGY and OPERATIONS 
 Strategic Planning Curriculum 
 Moving From an Operational Manager to a Strategic Thinker 
 Thinking Strategicallystgy_01_a01_bs_enus2.003.00
 Sustaining Competitive Advantagestgy_01_a02_bs_enus3.003.00
 The Imperatives of Innovation and Leadership in Strategystgy_01_a03_bs_enus2.502.50
 Planning and Implementing a Business Strategystgy_01_a04_bs_enus2.502.50
 Moving from an Operational Manager to a Strategic Thinker SimulationSTGY001A2.50
 Strategic IT Planning 
 Setting the Stage for IT SuccessSTGY02212.50
 Strategic Decision MakingSTGY02221.50
 IT Challenges: Present and FutureSTGY02232.50
 Strategic IT Planning SimulationSTGY02200.50
 The Fundamentals of Globalization 
 Globalization and Our Changing WorldSTGY03511.501.00
 Globalization and Your CompanySTGY03524.000.00
 The Process of Globalizing a Product or ServiceSTGY03533.502.00
 Managing from a Global ViewpointSTGY03544.502.00
 Systems Thinking in the 21st Century 
 What is Systems Thinking?STGY04012.503.00
 Building a Healthy SystemSTGY04022.502.00
 Systems-thinking Models and Thinking SkillsSTGY04032.502.00
 System ArchetypesSTGY04043.002.00
 Redesigning Your Organization: Part 1STGY04053.002.50
 Redesigning Your Organization: Part IISTGY04063.001.50
 Taking Systems Thinking into Your Personal LifeSTGY04073.001.50
BUSINESS STRATEGY and OPERATIONS 
 Marketing Curriculum 
 Strategic Marketing in Action 
 Elements of Marketing StrategyMKT02013.002.50
 Analyzing the MarketMKT02022.502.00
 Competitive Factors in Strategic MarketingMKT02032.502.00
 Writing a Marketing Plan: Phase 1MKT02043.002.00
 Writing the Marketing Plan: Creative StrategyMKT02052.502.50
 Creating a Marketing CampaignMKT02064.004.00
 Marketing ManagementMKT02074.003.00
 Financial Analysis for Successful MarketingMKT02084.503.00
 Strategic Brand Management 
 Introduction to Brand ManagementMKT02113.502.50
 Building Brand EquityMKT02123.503.50
 Managing the Creative Elements of BrandMKT02133.503.00
 Promoting Your Brand to ConsumersMKT02143.002.00
 Evaluating Brand EffectivenessMKT02156.003.00
 Managing and Maintaining Brand EquityMKT02164.502.00
 Online Branding Strategy 
 Introduction to Online BrandingMKT02213.502.50
 The Online Branding EnvironmentMKT02223.002.00
 Strategies for Building an Online BrandMKT02237.004.00
 Competitive Marketing Strategies 
 Competitive Strategies for a New MarketplaceMKT02312.50
 Surpassing the CompetitionMKT02323.00
 Product Management Essentials 
 Introduction to Product ManagementMKT02412.00
 Developing a New-product StrategyMKT02422.00
 Pricing and Profitability for Product ManagersMKT02433.00
FINANCE, HUMAN RESOURCES and ADMINISTRATION 
 Finance & Accounting Curriculum 
 Fundamental Finance for non-Finance Professionals 
 The Principles of Financial Managementfin_01_a01_bs_enus2.503.002.50
 The Basics of Budgetingfin_01_a02_bs_enus2.003.002.00
 Management of Cash Flowsfin_01_a03_bs_enus2.003.002.00
 Financial Statementsfin_01_a04_bs_enus2.003.002.00
 Accounting 101 
 Accounting FundamentalsFIN01213.504.003.50
 Accrual Accounting ProceduresFIN01222.001.50
 Accounting Systems and Closing ActivitiesFIN01232.503.50
 Accounting for Cash ControlFIN01243.002.50
 Accounting for Merchandising BusinessesFIN01252.502.00
 Final Exam: Accounting 101FE0004_eng2.50
 Finance Fundamentals for non-Finance Professionals 
 Principles of Financial Management: ReplacedFIN01514.003.004.00
 Basics of Budgeting: ReplacedFIN01523.503.003.50
 Managing Cash Flows: ReplacedFIN01532.503.002.50
 Understanding Financial Statements: ReplacedFIN01543.503.003.50
 Practical Budgeting Skills for Business 
 Creating and Analyzing an Operating BudgetFIN01613.503.50
 The Ins and Outs of Capital BudgetingFIN01623.50
 Effective Budget ManagementFIN01633.00
 Advanced Business Finance 
 Introduction to Advanced FinanceFIN02113.002.50
 Investment Project Analysis and SelectionFIN02122.002.00
 Raising Capital and Financing DecisionsFIN02133.003.00
 Managing Working CapitalFIN02144.003.50
 Corporate RestructuringFIN02152.503.00
 Financial Risk ManagementFIN02161.501.501.50
 International FinanceFIN02172.002.50
 Final Exam: Advanced Business FinanceFE0005_eng2.00
 Accounting 102 
 Accounting for PartnershipsFIN02213.504.00
 Accounting for CorporationsFIN02222.503.00
 Analyzing Cash Flow StatementsFIN02232.002.50
 Master BudgetsFIN02244.003.50
 Final Exam: Accounting 102FE0006_eng4.00
 Auditing: A Practical Approach 
 Introduction to AuditingFIN02313.002.50
 Introduction to Internal AuditingFIN02324.504.00
 Principles of Internal AuditingFIN02333.002.50
 Introduction to External AuditingFIN02343.503.50
 Principles of External AuditingFIN02354.003.50
 Managerial Accounting 
 Overview of Managerial AccountingFIN02415.002.00
 Managerial Decisions and Capital BudgetingFIN02425.003.00
 Managing for Asset ControlFIN02435.504.00
 Cost Accounting DecisionsFIN02444.002.50
FINANCE, HUMAN RESOURCES and ADMINISTRATION 
 Administrative Support Curriculum 
 The Effective Administrative Support Professional 
 Getting Started--The Administrative Support ProfessionalADM01013.002.50
 Overview to Effective Business CommunicationADM01023.002.50
 Using Effective Business CommunicationADM01032.001.50
 Administrative FunctionsADM01043.002.50
 Advancing Your Administrative CareerADM01053.002.50
 Effective Administrative Support Professional SimulationADM01000.50
 Advanced Skills for Administrative Support Professionals 
 Behavior: Putting Your Best Foot ForwardADM01114.003.00
 Managing Yourself and Those Around YouADM01124.003.00
 Partnering with Your BossADM01133.002.50
 Communicating with Power and ConfidenceADM01143.002.50
 Advanced Administrative Support SimulationADM01100.50
FINANCE, HUMAN RESOURCES and ADMINISTRATION 
 Knowledge Management 
 Knowledge Management Fundamentals  
 The Art of Knowledge ManagementKNOW01013.502.00
 Knowledge as CapitalKNOW01023.001.50
 Putting Knowledge to WorkKNOW01034.002.00
 Managing Knowledge WorkersKNOW01042.001.00
 Being a Knowledge ActivistKNOW01053.002.00
 Final Exam: Knowledge Management FundamentalsFE0008_eng3.00
 The 21st Century Learning Curve 
 Knowledge as Strategy: Performance ImprovementKNOW01113.002.50
 The Power of the Learning OrganizationKNOW01123.001.50
 The Potential of Self-directed LearningKNOW01132.501.50
 Benchmarking for Best PracticesKNOW01163.002.50
 Implementing and Evaluating Self-directed LearningKNOW01143.002.50
 Performance SupportKNOW01153.002.50
 Achieving Measurable Performance Impact from Training 
 Training for Business ResultsKNOW03012.502.00
FINANCE, HUMAN RESOURCES and ADMINISTRATION 
 Human Resources Curriculum 
 Managing Diversity in the Workplace 
 The Reasons Why Diversity Mattershr_02_a01_bs_enus1.501.50
 Changing Corporate Culturehr_02_a02_bs_enus1.502.00
 Planning a Diversity Initiativehr_02_a03_bs_enus2.503.00
 Diversity: the Futurehr_02_a04_bs_enus2.001.50
 Managing Diversity in the Workplace SimulationHR002A0.50
 Effective Hiring and Interviewing 
 What to Consider When Hiringhr_03_a01_bs_enus2.001.002.00
 Interviewing Effectivelyhr_03_a02_bs_enus2.502.502.50
 Choosing the Best Applicanthr_03_a03_bs_enus1.501.501.50
 Effective Hiring and Interviewing SimulationHR003A0.50
 HRCI Senior Professional in Human Resources (SPHR) 
 HR's Strategic Role in the Organization (HRCI/SPHR - 2007-aligned)hr_04_a01_bs_enus1.002.00
 Management of the HR Process (HRCI/SPHR - 2007-aligned)hr_04_a02_bs_enus2.001.50
 Strategic Approaches to Workforce Planning and Employment (HRCI/SPHR - 2007-aligned)hr_04_a03_bs_enus3.002.50
 Strategic Approaches to Human Resource Development (HRCI/SPHR - 2007-aligned)hr_04_a04_bs_enus2.50
 Strategic Approaches to Total Rewards (HRCI/SPHR - 2007-aligned)hr_04_a05_bs_enus2.002.50
 Strategic Approaches to Labor Relations (HRCI/SPHR - 2007-aligned)hr_04_a06_bs_enus4.503.00
 Strategic Approaches to Risk Management (HRCI/SPHR - 2007-aligned)hr_04_a07_bs_enus2.003.00
 Final Exam: HRCI/SPHR (Senior Professional Human Resource)FE0028_eng2.00
 HRCI Professional in Human Resources (PHR) 
 Human Resources Fundamentals (HRCI/PHR - 2007-aligned)HR02612.001.00
 Strategic Management (HRCI/PHR - 2007-aligned)HR02622.502.00
 Affirmative Action and the EEO (HRCI/PHR - 2007-aligned)HR02632.502.50
 Employment Management (HRCI/PHR - 2007-aligned)HR02642.502.00
 Recruiting and Selecting Candidates (HRCI/PHR - 2007-aligned)HR02652.002.00
 Offers, Contracts, and Exit from the Organization (HRCI/PHR - 2007-aligned)HR02663.002.50
 Developing Employees (HRCI/PHR - 2007-aligned)HR02671.501.00
 Developing Human Resources (HRCI/PHR - 2007-aligned)HR02681.501.00
 Compensating Employees (HRCI/PHR - 2007-aligned)HR02693.001.50
 Programs to Benefit Employees (HRCI/PHR - 2007-aligned)HR02711.501.00
 Employment Relations (HRCI/PHR - 2007-aligned)HR02721.501.00
 Sexual Harassment at Work (HRCI/PHR - 2007-aligned)HR02731.501.00
 Non-Unionized Workplaces (HRCI/PHR - 2007-aligned)HR02741.501.00
 Unionized Workplaces (HRCI/PHR - 2007-aligned)HR02751.501.00
 Health and Safety in the Workplace (HRCI/PHR - 2007-aligned)HR02761.501.00
 Risk Assessment and Prevention (HRCI/PHR - 2007-aligned)HR02772.503.00
 Behavioral Interviewing 
 Building a Firm FoundationHR02113.002.00
 Screening ApplicantsHR02123.002.00
 Preparing for the Behavioral InterviewHR02133.002.00
 Conducting the Behavioral-based InterviewHR02142.503.00
 Preparing as the IntervieweeHR02152.502.00
 Experiencing the Behavioral-based InterviewHR02162.501.00
 Behavioral Interviewing SimulationHR02100.50
 Recruiting & Retention Strategies for the Tight Labor Market 
 Recruiting for the 21st Century: The MarketHR02213.001.50
 Recruiting for the 21st Century: StrategiesHR02224.002.00
 Recruiting SuccessfullyHR02233.501.50
 Online RecruitingHR02242.501.00
 Facilitating Effective HiringHR02252.501.00
 RetentionHR02263.001.50
 Test Preps 
 TestPrep Professional in Human Resources (PHR) 2007-alignedTPPHR05ED_ENG3.00
FINANCE, HUMAN RESOURCES and ADMINISTRATION 
 Mentoring Assets 
 Mentoring Assets 
 Mentoring Professional in Human Resources (PHR)mntphr05ed3.00
MANAGEMENT and LEADERSHIP 
 Management Curriculum 
 Effectively Managing Top Performers 
 Managing and Rewarding Top Performersmgmt_01_a01_bs_enus2.502.502.50
 Advanced Management Skills 
 Managing in a Global Business Environmentmgmt_02_a01_bs_enus3.003.00
 Managing Cross-Functionsmgmt_02_a02_bs_enus3.003.003.00
 Managing for High Performancemgmt_02_a03_bs_enus4.003.00
 Managing Managersmgmt_02_a04_bs_enus3.503.003.50
 Managing Upward Relationshipsmgmt_02_a05_bs_enus3.003.003.00
 Advanced Management Skills SimulationMGMT002A0.50
 Moving into Management 
 Taking on a Management Rolemgmt_03_a01_bs_enus3.505.503.50
 Becoming a Manager: Responsibilities and Fearsmgmt_03_a02_bs_enus3.505.503.50
 Becoming a Manager: Leading and Communicatingmgmt_03_a03_bs_enus4.003.504.00
 A New Manager and the Company's Futuremgmt_03_a04_bs_enus3.504.003.50
 Moving into a Management Role SimulationMGMT003A0.50
 Leadership and Management SimulationMGMT003B0.50
 Crucial Skills for Tomorrow's Managers 
 Tomorrow's Managers' Competenciesmgmt_04_a01_bs_enus3.004.503.00
 Tomorrow's Managers' Development Toolsmgmt_04_a02_bs_enus3.505.003.50
 Managing as Coach and Counselormgmt_04_a03_bs_enus3.505.003.50
 Managing as Project Championmgmt_04_a04_bs_enus3.504.003.50
 A Primer for Ensuring Accountabilitymgmt_04_a05_bs_enus4.503.004.50
 Crucial Skills for Tomorrow's Managers SimulationMGMT004A0.50
 Problem Performance Management 
 Problem Performance Preventionmgmt_05_a01_bs_enus2.502.002.50
 Problem Performance Identificationmgmt_05_a02_bs_enus2.502.002.50
 Problem Performance Improvementmgmt_05_a03_bs_enus3.003.003.00
 Addressing Problem Performancemgmt_05_a04_bs_enus2.502.502.50
 Avoiding Problem Performance Simulation MGMT005A0.50
 Dealing with Problem Performance Simulation MGMT005B0.50
 Using Change Process to Support Employees 
 Starting the Change Processmgmt_06_a01_bs_enus3.004.00
 Managing the Change Processmgmt_06_a02_bs_enus3.003.50
 Integrating Change in Your Organizationmgmt_06_a03_bs_enus3.003.50
 Using Change Process to Support Employees SimulationMGMT006A0.50
 Using Change Process to Support Teams SimulationMGMT006B0.50
 Effective Delegation 
 The Basics of Delegationmgmt_07_a01_bs_enus1.501.001.50
 Delegation: the Personal Approachmgmt_07_a02_bs_enus2.002.002.00
 Managing Delegationmgmt_07_a03_bs_enus3.005.003.00
 Delegating Effectively SimulationMGMT007A0.50
 Facilitating Successfully 
 The Facilitator Rolemgmt_08_a01_bs_enus4.003.004.00
 Facilitative Fundamentals: Tools and Techniquesmgmt_08_a02_bs_enus4.502.004.50
 Facilitating Meetings and Work Groupsmgmt_08_a03_bs_enus4.502.504.50
 Facilitating Difficult Situationsmgmt_08_a04_bs_enus5.002.005.00
 Facilitative Tools and Formats: Offering Optionsmgmt_08_a05_bs_enus4.502.504.50
 Facilitative Leadershipmgmt_08_a06_bs_enus4.501.504.50
 Facilitating Successfully SimulationMGMT008A0.50
 Coaching with Confidence 
 Business Coachingmgmt_09_a01_bs_enus2.501.502.50
 Successfully Coaching Relationshipsmgmt_09_a02_bs_enus5.002.505.00
 The Key Stages of Coachingmgmt_09_a03_bs_enus4.003.004.00
 The Coaching Skillsetmgmt_09_a04_bs_enus3.001.503.00
 Emotions, Mindsets and Coachingmgmt_09_a05_bs_enus2.503.002.50
 Trends in Coachingmgmt_09_a06_bs_enus2.501.502.50
 Coaching with Confidence SimulationMGMT009A0.50
 Coaching Teams and Personalities SimulationMGMT009B0.50
 The Essentials of Mentoring 
 Mentoring Effectivelymgmt_10_a01_bs_enus2.001.502.00
 Mentoring as a Managermgmt_10_a02_bs_enus2.002.002.00
 Implementing a Mentoring Program for the Organizationmgmt_10_a03_bs_enus2.502.002.50
 Mentoring Strategies for the 21st Centurymgmt_10_a04_bs_enus2.501.502.50
 Achieving Success: the Help of a Mentormgmt_10_a05_bs_enus3.003.503.00
 Mentoring On-linemgmt_10_a06_bs_enus2.501.502.50
 The Essentials of Mentoring SimulationMGMT010A0.50
 Appraising Performance 
 Assessing Performance Continuouslymgmt_11_a01_bs_enus3.004.003.00
 Performance Reviewsmgmt_11_a02_bs_enus3.502.503.50
 Appraising Performance SimulationMGMT011A0.50
 Moving from Technical Professional to Management 
 Management Development for Technical ProfessionalsMGMT01213.505.003.50
 Communication Skills for Successful ManagementMGMT01223.003.003.00
 Process Management SkillsMGMT01234.502.504.50
 Leadership Development for Technical ProfessionalsMGMT01243.002.503.00
 Strategies for Transitioning into ManagementMGMT01256.503.006.50
 Transitioning From Technical Professional to ManagementMGMT01200.50
 From Technical Professional to Leadership SimulationMGMT012S0.50
 360-Degree Performance Appraisal 
 About 360-Degree Performance FeedbackMGMT01512.501.002.50
 Elements of a 360-degree Performance ReviewMGMT01522.001.002.00
 Delivering 360-Degree Performance FeedbackMGMT01535.001.505.00
 360-Degree Performance Appraisal SimulationMGMT01500.50
 The Fundamentals of Business Crises Management 
 Preparing for Business CrisesMGMT01712.002.00
 Responding to Business CrisesMGMT01723.003.00
 Recovering from Business CrisesMGMT01732.002.00
 The Fundamentals of Business Crises Management SimulationMGMT01700.50
 Mentoring Essentials 
 Effective Mentoring: ReplacedMGMT02513.001.503.00
 The Mentoring Manager: ReplacedMGMT02522.502.50
 Implementing an Organizationwide Mentoring Program: ReplacedMGMT02532.502.002.50
 Mentoring Strategies in the 21st Century: ReplacedMGMT02543.001.503.00
 Achieving Success with the Help of a Mentor: ReplacedMGMT02553.503.503.50
 e-Mentoring: ReplacedMGMT02563.501.503.50
 Mentoring Essentials Simulation: ReplacedMGMT02500.50
 Managing Technical Professionals 
 Understanding Technical ProfessionalsMGMT02912.501.502.50
 Attracting, Motivating, and Retaining Technical ProfessionalsMGMT02923.503.003.50
 Models for Managing Technical ProfessionalsMGMT02934.503.504.50
 Developing Career Plans for Your Technical ProfessionalsMGMT02943.502.003.50
 Managing Technic